Customer Service Coordinator
Job Details:
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Position number:expr3ss_1351
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Business unit:Vehicle Glass
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Location:O'Connor, WA
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Work Type:Full Time
Our Customer Service and Administration Team is the first point of
contact to our AutoGlass customers. Our O'Connor Service Centre are
looking for an experienced Customer Service Co-Ordinator with
Administration experience to start ASAP and be able to hit the
ground running! Monday - Friday 8.00am - 4.00pm May be required to
work some Saturdays $28.64ph + Super About the Role: Face to Face
customer service Greeting customers and visitors at reception with
a positive, helpful attitude. Ensuring our customers have the best
experience within the Branch Answering customer inquiries via
telephone, email, and in-person. Provide support to the manager and
the running of daily operations Effectively keeping customers
updated on delivery lead times Undertake repair inspections on
vehicles Explore customer needs and educate on our full scope of
services Issue invoices and raise job authorities as required
Scheduling repair bookings Source suitable resolutions to customer
concerns and follow up customer queries About You: Professional
communication and presentation skills Excellent and clear verbal
and written communication skills MUST have a current drivers
licence! Ability to resolve issues and create solutions for
customers Support the Branch manager with administrative tasks
Ability to work in fast paced workplace Excellent time management
and prioritisation skills Intermediate to Advanced Microsoft Office
skills Benefits: Supportive and collaborative team environment
Growth and development opportunities Competitive salary Reward and
Recognition programs Realise your potential and build a great
career with OBrien and Apply today! As part of Belron, the world's
leading glass specialists operating in 35 countries, O'Brien put
our customer at the heart of everything that we do. We serve more
than 300,000 Customers each year, 24 hours a day, 7 days a week,
365 days a year. We are a highly successful business, and we need
talented people like you to keep us strong. We strive to create a
work experience where you can be yourself, achieve great things and
feel inspired. A workplace where you can be your best you. OBrien
is an equal opportunity employer. We celebrate diversity and are
committed to create an inclusive environment for all employees. Our
goal is to be a diverse workforce that is representative of the
communities we serve. If you dont quite meet all of the criteria,
but feel like you could make a difference at OBrien, get in touch.
Apply now