Competitive hourly rate Employeebenefits program Work life balance, flexible rostering and weekend shifts available! Due to continued growth, our RAAS team is seeking a highly-motivated, enthusiastic and passionate Central Planner to join their team. About us ... At O'Brien, we put our customer at the heart of everything that we do, serving more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron, the world's leading glass specialists operating in 35 countries. About the Role Our Customer Service Team is the first point of contact to our Customers. Therefore this role requires excellent listening, communication and understanding skills. You may also need to make out-bound calls, depending on the needs of the customer. You will be supported by a team of experienced leaders and will have access to a range of benefits. You will receive training as well as ongoing coaching and support. In this role, you will be required to undertake the following duties: Providing first class service to all customers using your amazing people and communication skills Support day to day running of the RAAS team Keep customers appraised of delivery lead-time Plan and coordinator jobs Raise Job Authorities and invoices by utilising branch computer system. Be a valuable member of our team, contributing to our success and actively helping to create a positive environment About you You will have already worked in a retail, office or customer service and/or sales role, can quickly build rapport and strive to deliver exceptional customer service at all times. To be successful in this role you would need to possess the following: Essential skills & competencies: A true passion for delivering customer service excellent Experience in managing/leading teams in a busy environment beneficial Confident, engaging approach and a natural ability to communicate Resilienceand the ability to work in a complex and changing environment A strong desire to succeed Outstanding verbal and written communication skills Excellent self organisation and time management skills Experience and Qualifications: Retail, office, sales or customer service experience Experience working with purchase orders/accounts is highly desirable Intermediate to Advanced computer skills If you meet the above criteria and youre seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you! APPLY NOW!! No recruitment agencies please Apply now