Customer Service
Job Details:
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Position number:expr3ss_691
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Business unit:Glazing
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Location:Silverwater, NSW
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Work Type:Permanent Full Time
We are currently looking for Customer Service Consultants for our
Glazing Division. The local branch is situated in Silverwater and
will be relocating to Bankstown at the end of 2022. We are looking
for superstars who have strong customer service and the ability to
provide quotes and bookings to customers. About the role: Be
responsible for first call resolutions of our customers domestic
and commercial glass replacement needs Providing tailored solutions
for new glass applications for home improvements. Work closely with
the Sales, Planning and Glazing teams Full training will be
provided, with support from experienced team members Flexible
rostering from 8.00am to 7.00pm Monday to Friday and 8.30am to
4.00pm Saturdays (Overtime / Penalty rates) A bout you Must have
call center, sales experience and the ability to convert quotes to
bookings Possess a natural drive for results, with the ability to
sell a trade-based product Excellent communication skills, with the
ability to connect with a varied audience Strong administrative
skills including attention to detail and accuracy The ability to
organise, multitask and prioritise your daily responsibilities in a
fast paced environment Building industry experience / knowledge is
an advantage Benefits: Ongoing incentive scheme for reaching
achievable set targets Ability to work hybrid or from home, once
fully trained In-depth and ongoing training provided along with
your equipment Quarterly and annual reward and recognition program
As part of Belron , the world's leading glass specialists operating
in 35 countries, O'Brien put our customer at the heart of
everything that we do. We serve more than 300,000 Customers each
year, 24 hours a day, 7 days a week, 365 days a year. We are a
highly successful business, and we need talented people like you to
keep us strong. We strive to create a work experience where you can
be yourself, achieve great things and feel inspired. A workplace
where you can be your best you. OBrien is an equal opportunity
employer. We celebrate diversity and are committed to create an
inclusive environment for all employees. Our goal is to be a
diverse workforce that is representative of the communities we
serve. If you dont quite meet all of the criteria, but feel like
you could make a difference at OBrien, get in touch.
Apply now