Customer Service

Job Details:

  • Position number:
    expr3ss_691
  • Business unit:
    Glazing
  • Location:
    Silverwater, NSW
  • Work Type:
    Permanent Full Time

We are currently looking for Customer Service Consultants for our Glazing Division. The local branch is situated in Silverwater and will be relocating to Bankstown at the end of 2022. We are looking for superstars who have strong customer service and the ability to provide quotes and bookings to customers. About the role: Be responsible for first call resolutions of our customers domestic and commercial glass replacement needs Providing tailored solutions for new glass applications for home improvements. Work closely with the Sales, Planning and Glazing teams Full training will be provided, with support from experienced team members Flexible rostering from 8.00am to 7.00pm Monday to Friday and 8.30am to 4.00pm Saturdays (Overtime / Penalty rates) A bout you Must have call center, sales experience and the ability to convert quotes to bookings Possess a natural drive for results, with the ability to sell a trade-based product Excellent communication skills, with the ability to connect with a varied audience Strong administrative skills including attention to detail and accuracy The ability to organise, multitask and prioritise your daily responsibilities in a fast paced environment Building industry experience / knowledge is an advantage Benefits: Ongoing incentive scheme for reaching achievable set targets Ability to work hybrid or from home, once fully trained In-depth and ongoing training provided along with your equipment Quarterly and annual reward and recognition program As part of Belron , the world's leading glass specialists operating in 35 countries, O'Brien put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you. OBrien is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you dont quite meet all of the criteria, but feel like you could make a difference at OBrien, get in touch. Apply now