Customer Service Administrator
Job Details:
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Position number:expr3ss_152
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Business unit:Glazing
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Location:Kewdale, WA
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Work Type:Part Time
Part Time 24 hours/week Employeebenefits program Work life balance
Due to continued growth, our Perth Glazing Branch is seeking a
highly-motivated, enthusiastic and passionate Customer Service
Administrator to deliver first class service to our new and
existing customers. About us: At O'Brien, we put our customer at
the heart of everything that we do, serving more than 300,000
Customers each year, 24 hours a day, 7 days a week, 365 days a
year. O'Brien is also part of Belron, the world's leading glass
specialists operating in 35 countries. About the Role: Our Customer
Service Administrator is the first point of contact to our
Customers. Therefore this role requires excellent listening,
communication and understanding skills. You may also need to make
out-bound calls, depending on the needs of the customer. You will
be supported by a team of experienced leaders and will have access
to a range of benefits. You will receive training as well as
ongoing coaching and support. In this role, you will be required to
undertake the following duties: Providing first class service to
all customers using your amazing people and communication skills
Keep customers appraised of delivery lead-time Raise Job
Authorities and invoices by utilising branch computer system Follow
up on quotes/ leads from our customers Be a valuable member of our
team, contributing to our success and actively helping to create a
positive environment About you: You will have already worked in a
retail, administration or customer service and/or sales role, can
quickly build rapport and strive to deliver exceptional customer
service at all times. To be successful in this role you would need
to possess the following: Essential skills & competencies: A true
passion for delivering customer service excellence Confident,
engaging approach and a natural ability to communicate Excellent
self organisation and time management skills Honesty,
Accountability, and respect & able to contribute to our vision of a
great place to work with disciplined people. Experience and
Qualifications: Retail, administration or customer service
experience Intermediate to Advanced computer skills As part of
Belron , the world's leading glass specialists operating in 35
countries, O'Brien put our customer at the heart of everything that
we do. We serve more than 300,000 Customer's each year, 24 hours a
day, 7 days a week, 365 days a year. We are a highly successful
business,and we need talented people like you to keep us strong.We
strive to create a work experience where you can be yourself,
achieve great things and feel inspired. A work place where you can
be your best you. OBrien is an equal opportunity employer. We
celebrate diversity and are committed to create an inclusive
environment for all employees. Our goal is to be a diverse
workforce that is representative of the communities we serve. If
you dont quite meet all of the criteria, but feel like you could
make a difference at OBrien, get in touch.
Apply now