Our Administration Assistant is the first point of contact to our AutoGlass customers within our branches. In this role you will support the Branch Manager and be responsible for a variety of administrative and customer service tasks across the branch . About the Role Effectively keeping customers updated on delivery lead times Undertake repair inspections on vehicles and upsell / cross sell products Issue invoices and raise job authorities as required Source suitable resolutions to customer concerns and follow up customer queries Work between 8.00am and 5.00pm (Flexible start time) About You: Professional communication and presentation skills Ability to resolve issues and create solutions for customers Support the Branch manager with administrative tasks Ability to work in fast paced workplace Excellent time management and prioritisation skills Intermediate to Advanced Microsoft Office skills Benefits: Supportive and collaborative team environment Growth and development opportunities Competitive salary Reward and Recognition program About us: At O'Brien, we put our customer at the heart of everything that we do, serving more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron, the world's leading glass specialists operating in 35 countries. Sounds like a Crackin' Opportunity? Apply now! OBrien is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. Apply now